Trade Forums LogiMAT 2019
High-ranking experts from industry and research will be talking about key themes and the latest trends in in-company logistics held in forums right in the middle of the exhibition halls.
The emphasis will be very much on practical, successful solutions, thus giving maximum benefit to strategists and managers working in procurement, production, warehousing and dispatches.
FF 2019 - Wittmann, ibi, EN
The B2B e-commerce challenge
Balancing routine with innovation
Chaired by: Dr. Georg Wittmann, Research Director,
ibi research an der Universität Regensburg
The German manufacturing and wholesale sectors have not escaped the onward advance of digitalisation. Experts anticipate that corporate procurement processes will continue to shift towards the internet. Anyone wishing to succeed in B2B e-commerce must however take certain factors into account which are rarely encountered in consumer transactions. Stimulating specialist lectures by experienced professionals report on the opportunities and the challenges of digital B2B and wholesale business. They demonstrate developments and changes resulting from the digitalisation of the supply chain. Illustrated practical talks will inform attendees of how their business model can benefit from e-commerce and what technical support is available to them.
FF 2019 - Miosga, BITKOM, EN
Digitalisation brings transparency to commercial logistics
How digital technology optimises resources
Chaired by: Julia Miosga, Head of Retail and Logistics, Bitkom e.V.
In commercial logistics, artificial intelligence, blockchain, effective route management and tracking and tracing resources are supported, for example, by the strategic use of smart data. Transparency ensures on the one hand more information for the consumer but also improved personalised service to customers. In operational business within the company with its business partners, digital technologies also assist route optimisation, fleet maintenance, cost reduction, sustainability planning and they helps save raw materials and increase turnover.
FF 2019 - Becker, IFH, EN
B2B commerce in the age of the platform
Which B2B models can survive in the age of the digital platform?
Chaired by: Gero Becker, Senior Projektmanager, ECC Köln, IFH Köln GmbH
Conventional B2B models, with the aggregation of supply and demand as their value proposition and revenues consisting entirely of trade margins will find things increasingly difficult in the age of the digital platform. Digital platforms are simply better and more cheaply able to ensure efficient market mechanisms. For multi-channel suppliers, therefore, it is becoming increasingly crucial to stand out from the simple business model by providing additional services. The forum shows what B2B suppliers have to take into account in order to remain relevant to the customer journey in future.
FF 2019 - Vallee, VuP, EN
From fulfilment to omnichannel business
Getting business going, step by step
Chaired by: Prof. Dr. Franz Vallée, Scientific Director, VuP GmbH, Vallée und Partner, Logistics & IT Consulting, Münster
At every relevant stage in the process – pre-sales, goods availability, consulting, selection, payment, delivery, after-sales service or returns – traders must provide a consistent and seamless sales and customer experience. Every point of contact must be designed in such a way as to ensure that the customer does not switch to a different merchant and that a consistently high standard of comfort, speed and transparency is met. What does this mean for material and information flows? How can expedient demand forecasts be made and how should stocks be planned? Should new technologies or service providers be considered?
FF 2019 - Atzberger, EHI, EN
The robots are mobilising
Status and development perspectives for AI and robotics in logistics
Chaired by: Marco Atzberger, Member of the Management Board, EHI Retail Institute, Cologne
Customer service and logistics are currently spearheading the trend. We already anticipate that, in the not too distant future, facilities and processes significantly more complex and more valuable for business can thereby be mapped – whether it is inventory or shelf-clearance, the mobile shopping assistant or last-mile drone delivery. Pure players face a duel with omnichannel dealers: Outcome uncertain. So businesses once again have a major hurdle and challenge to overcome! What makes sense, what doesn´t?
FF 2019 - Pieringer, LH, EN
Returns logistics: Making the most of returns
How to score with the right returns management
Chaired by: Matthias Pieringer, Editor-in-Chief, LOGISTIK HEUTE,
HUSS-VERLAG GmbH, Munich
Companies that do not engage with the topic of returns in online and omnichannel trading risk business success.
Through holistic returns management, however, retailers - or even the logistics service providers that work for them can – process returns in the best possible way and avoid them from the outset.
Experts from trade and logistics services report on current developments and explain how to score in logistics practice with the appropriate returns management.